1, How to place an order ?
Just follow these steps below:
(1). Pick your favorite merchandise. (Any help, please contact our sale rep online)
(2). Click the “Add to Cart” button on product page, going forward to your shopping cart. Want to buy multiple quantities of an item in your Shopping Cart? Change the number in the Qty. box. Want to remove an item from your Shopping Cart? Click the Delete button at the right of any item in your cart.
(3). If you want to buy more items, you just need to continue shopping on our site. Or else, go to check out.
(4). In this step2,please confirm your shipping address correctly. And continue checkout.
(5). Please select the payment way which your prefer,.  
(6). Last step, you just need confirm and then turn to payment page to pay the order. .
Then you have completed your order, We will process your order in two days and ship it out! And it would takes about 7-9 business days to your door!

2, My card was not accepted as a payment method, although it is issued under one of the above mentioned international organizations. Why?
A:Reasons for a rejection can be:
Insufficient funds - it is necessary to charge your account or to extend current credit limit;
Your card is on a "blacklist" - it is reported as being stolen, lost or blocked by the cardholder;
Card issuer doesn't authorize eCommerce transactions - issuing bank must be contacted and asked to activate this service. Of course, this can be verified even when the customer chooses a certain type of card, because there are some banks which do not allow these kind of transactions;
The card issuing bank could not be contacted and the defined "stand-in" limits do not allow eCommerce transactions or there is a specific maximum value of the transaction. You will have to call your bank support line using the phone numbers printed on the back of your credit/debit card. Your card issuing bank is the only place where realistic information regarding the transaction incident can be found.

3, Are my credit card details keep on the website service ?
A:No! For cards issued under MasterCard, VISA , the card information is processed directly by the bank's systems, via www.usa-coach-outlet.com servers, all transaction data flow being secured using the latest technology available.
For cards issued under other organizations, this information is encrypted using proprietary encryption algorithms, and stored on environments without any online or remote access. Information is kept only for the time needed in case the cardholder requests a chargeback.

4, Do I have to pay Tax?
A:No,We will pay for that.

5, What currencies are acceptable?
A:The accepted billing currencies are EURO , USD,Brith Pounds,AUD,CAD. However, the credit/debit card currency is transparent during the ordering process: you can have a credit card issued in Canadian Dollars and be billed in USD Or GBP. The exchange will be automatically done by your bank . Additionally, when ordering on the internet, product prices can be viewed in other currencies by selecting a different display currency: EUR (European Euros), USD (US Dollars), GBP (United Kingdom Pounds), CHF (Swiss Francs), JPY (Japanese Yens), CAD (Canadian Dollars), AUD (Australian Dollars), NOK (Norwegian Krones), SEK (Swedish Krona), DKK (Danish Krones), RON (Romanian New Lei), CZK (Czech Korunas), HUF (Hungarian Forints), TRY (New Turkish Lira), PLN (Polish Zloty).

6, How secure is the online transaction?
A:All transactions are made using a SSL connection (128 bytes) provided by Verisign. The data sent from your browser to www.tissotwatchonsale.com servers is always encrypted The data sent from your browser to servers is always encrypted. All servers are certified Hacker Safe and scanned daily by ScanAlert for known vulnerabilities. Additionally our site does not store any credit card sensitive information.

7, Is my personal information safe?
A:Yes, the information provided will ONLY be used for making legal documents related to the transaction and for delivery.

8, Is card data kept on our site?
A:No! For cards issued under MasterCard and VISA, card information is filled in directly on bank's systems. For cards issued under other organizations, stocking of these information is crypted using proprietary encryption algorithms, on environments physically separated from environments with online access. Information are kept only for the maximum possible duration for making a chargeback by the cardholder

9, When will you ship my items?
Orders usually are shipped within 1-2days cause we need to test before we send. Once your order has been shipped, an e-mail with tracking number will be sent to your contact e-mail within the next 48 hours. It will indicate which carrier was used and a method of tracking the order to your door. Please allow 7-10 days for delivery. You may receive several shipments to complete the fulfillment of your order.

10, How can I know my order status?
Once your order has been shipped, an e-mail with tracking number will be sent to you within the next 48 hours. you can use this ID on http://www.ems.com.cn/english-main.jsp to check your order status .

11, How safe is ordering from your site?
While we use SSL encryption to protect sensitive information (like your credit card information) online, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are fully informed about our security and privacy practices and updated as new policies are added or revised. They are regularly notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment under restricted access.

12, What is your Privacy Policy?
We collect information from you when you login or create an Account on our website. Completing form and placing an order on our site will be regarded as agreeing to receive emails from  www.tissotwatchonsale.com. When you order products on our store or create an account on our website, you may be asked to fill in informations as following: your name, your email address, your mailing address, your phone number, your credit card information. This declaration will specify our policy concerning the protection of your privacy. All our customers information are kept by the strict SSL(Security Socket Layer) system.

Use of Information
tissotwatchonsale.com collect your certain informations in order to complete some processes. We will keep your information strictly. We will use your shipping address to process order and send you update information and order datas. However, we never transfer, give, sell or exchange your personal information to any other company for any reasons. That means you can safely purchase product and get service from us.

Cookies
When you visit our store, we receive and collect the given information through cookies. Cookie is used for an origin website to send state information to a user's browser and for the brower to return the state information to the origin site. The website systems identify the user’s browser and capture and recall specific information through cookies. It means when your internet browser visits tissotwatchonsale.com, we can collect some information from you. Our website uses cookies in order to offer a better shopping platform for our users on internet in the future. If you turn off cookies, some services may not work properly. However you could still contact us to place an order and receive any other services.

Security Measures
We keep safe for your personal information by implementing a series of security measures, when you place an order on our website or submit your personal information on our website. We provide secure web server. All your payment information is transmitted through SSL (Secure Socket Layer) and other technology of network security. We adopt SSL to protect our customer's private information when they pay for the products through credit card transaction or other transaction methods.Your credit card information is never remembered on our site after a transaction.

13, Can you give me the wholesale?
Well it depends on your order quantity and payment ways. You will enjoy extra discount for bulk order. And in case the safe of both us we just accept West Union or Moneygram . Thanks for your understanding.

14, How I know your goods are not cheap imitation goods ?
We only sell the highest quality goods , all our goods are made by OEM it means "original equipment from manufacturer". Manufactures products or components thatare purchased by a company and retailed under that purchasing company's brand name. OEM refers to the company that originally manufactured the product. When referring to automotive parts, OEM designates a replacement part made by the manufacturer of the original part.15, If the item was detain by the customs what should we do?
 You can set the parcel free from customs with our business invoice which has been attached in this mail. Please print the files attached and contact the customs as soon as possible.

16, When I receive the item it was not the same as picture can I return it ?
Well we believe it will not happen. We promise that what you see is waht you get. We will check and packgae it in detail. We believe when you receive the watch you will be very happy.